Thornapple fruit

As of October, my bank will no longer send me e-mails w/ the monthly activities on my accounts.  First I stopped in at the bank to verify that the e-mail was indeed true and the web site in the e-mail was accurate.  Yes.  The teller offered to help me sign up for on-line banking then and there but I said no.  Figured with all of my background in IT this should be a cinch.  I sat down at the computer and got on the site.  Quickly found where to sign up.  First it wanted my username.  I haven't needed a username w/ the bank before but many sites let m use my e-mail address as a sign on.  Nope didn't like special characters.  I looked around on the website to see if there was any guidance to what is expected in a username.  Nothing but that it was a required field. (Duh)   I tried my first name and surname. Nope didn't like spaces.   (Yeah, suppose spaces are special characters.)  I tried just my first name.  Nope but no notices this time about what was wrong.  Finally entered something the system liked.  Then came the password.  I use a formula to figure out my passwords but the screen wouldn't allow what I came up w/ so I had to pick something new.  Since I'm not allowing the password to be saved on the computer will have to remember it.  (hopefully)    The next screen was for three security questions.  One question was "Name of best friend".  I've long had a problem w/ the concept of "best friend" so that one took some thought.  (My personal issue ... not the system's.)  A couple of long diatribes of legalize that I had to agree to and then a screen asking what on-line services I wanted.  'View Only' wasn't an option.   Found one that let me see my monthly activity but also transfer money on-line.  Not something I want to do now but might come in handy someday.  Then of course, the activation code sent to my phone that I entered on-line to get everything started.  I went back to the home screen and signed in.  Worked OK.  However, when I went back on-line a few hours later got the notice "We are having technical difficulties.  Try again later."  I'm being pulled into modernity kicking and screaming.